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Have questions about our eco-friendly clothing or waterless cleaning technologies? Our team is here to help! Whether it’s advice on clothing care, order tracking, or sustainable fashion choices, we’re ready to provide fast and friendly support.
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FAQs
What is your return policy?
Our return policy allows you to return items within 14 days of purchase. Items must be unworn, unwashed, and in their original packaging. Please contact our customer service for assistance with returns.
How can I contact customer support?
You can reach our customer support team via email or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.
Do you offer international shipping?
NO, we don’t offer international shipping costs and delivery times may vary based on your location. Please check our shipping policy for more details.
FREE Shipping on all orders over $ 50 or more, we appreciate your business, every order $1.00 is donate to a non-profit green organization that helps a sustainable practice for a greener environment. Thank you
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and bank transfers. All transactions are secure and encrypted for your safety.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s site.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately with your order number and a description of the issue. We will assist you in resolving the matter promptly.